Most of the functionality offered through this site is provided from within a 'secure area'.
To ensure that all transactions you perform within this area are private & secure, we use the latest security & encryption technology. (Even we do not know your password!)
Your initial username is your existing client number, unless you have already changed this to something more appropriate. For us to be able to issue you with your Secret Question, we first require your Client Number so that we know who you are.